You’re connected to WiFi but internet can’t work. Don’t worry, you’re not the only one who’s faced this issue.
In this article, we’ll walk you through the steps to take when your Android is connected to WiFi but has no internet access. We’ll also provide a few troubleshooting tips that might help you get online.
Check Your Router
When your Android is connected to WiFi but you can’t seem to get online, the first thing you should do is check your router. Make sure it’s turned on and that the antenna is in the upright position.
If the router is working properly, next you want to check your Android settings. Go to Settings > Connections > WiFi and make sure that the name of your network is correct and that the security type is set to WPA2-PSK.
If everything looks good on your end, it might be time to call your Internet Service Provider (ISP). They might have changed something on their end that’s preventing you from getting online.
Check Your Phone’s Settings
It could be a simple thing like your phone’s settings that are causing the problem. So before you do anything else, take a quick look at your phone’s settings and make sure that they’re all correct.
For example, are you connected to the right network? Are you in the right location? Are you using the right security settings? If any of these things are incorrect, it could be why you’re not getting online.
Also, make sure that your WiFi is turned on. This is a really simple thing to check, but it’s easily forgotten.
Check if Other Devices Can Connect
If you can connect to other devices but not to the one you’re trying to connect to, the problem is likely with your device.
First, try restarting your modem and router, and then your phone. If that doesn’t work, go into your phone’s settings and delete the network from your list of saved networks. Reboot your phone and then add the network back in.
If you’re still having problems, it’s time to call your internet service provider. They should be able to help you troubleshoot the issue and get your phone back online.
Change your DNS
Check if you are able to access any websites from the default DNS address instead. If you can not, then chances are there is a problem with your ISP’s default domain name servers or the site’s cloud hosting. You switching to Google DNS (22.214.171.124; 126.96.36.199) or Cloudflare (188.8.131.52; 184.108.40.206) will fix the issue permanently.
Check Your Router’s Settings
If your Android is connected to WiFi but you can’t seem to get online, the first thing you should do is check your router’s settings. Here are the basics:
Make sure your router is turned on and that the WiFi is enabled.
Check to see if the router is broadcasting a network name (SSID). If not, you’ll need to manually enter the network name and password.
Make sure the channel is set to auto and that the DHCP is enabled.
Check for over-the-air updates for your router and install them if available.
Reboot your router and your Android device.
If you’re still having trouble connecting to the internet, it might be time to call your internet service provider for help.
Check for a System Update
If your Android is connected to WiFi but you can’t seem to access the internet, there’s a good chance that a system update is available. To check for system updates, open up the Settings menu and then tap on “System.”
In the System menu, you should see an entry for “System Updates.” Tap on that and then tap on “Check for Update.” If an update is available, Android will start downloading it automatically.
Once the update has been downloaded, you’ll need to install it. To do that, open up the Settings menu again, and this time tap on “About Phone.” In the “About Phone” menu, you should see an entry for “System Updates.” Tap on that and then tap on “Install Update.”
Android will start installing the update and when it’s done, your phone should be reconnected to the internet.
Forget and Reconnect to WiFi Network
Sometimes, forgetting the wifi network, and reconnecting might fix the connecting issue. For that, open your Android Settings and navigate to the “Network $ Connections” section. Next, tap on the WiFi network and select the desired wifi network. Then lastly click the option “Forget”.
Now, once again tap on the WiFi network again, enter the wifi password, and tap on the “Connect” button.
Contact Your Carrier
If you’re having trouble connecting to the internet on your Android phone, even though you’re connected to a WiFi network, the first thing you should do is contact your carrier. They might be able to help identify and fix the problem.
Carriers have a lot of experience with this kind of thing, so they’ll be able to guide you in the right direction. They might ask you a few questions about your setup, and then they’ll be able to tell you what steps you need to take to get back online.
If your Android is connected to WiFi but you can’t seem to get online, don’t worry – we’ve got the fix.
Simply follow these steps and you’ll be up and running in no time:
Go to your Settings menu and tap on WiFi.
Long-press on the network you’re connected to, then select Modify Network.
Make sure that the IPv4 Settings are set to DHCP, then tap Save.
You may need to restart your phone for the changes to take effect – once it’s restarted, try connecting to the internet again.
Hopefully, this guide was helpful and you were able to get back online quickly and easily. If not, or if you have any questions, feel free to reach out for help.